Last Updated: 27th June 2024
Thank you for using Agrigate. This Privacy Policy explains how
we collect, use, disclose, and protect your information when you use
our mobile application available on Android and iOS platforms (the
"App") and our web-based panel (the "Panel"). By using our services,
you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
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Registration Information: When you register on the App, we collect
your name, email address, phone number, and other contact details.
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Profile Information: You may provide additional information such
as your location, occupation, and interests.
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Verification Information: We collect information related to OTP
verification to ensure the security of your account.
1.2. Usage Data
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App Activity: We collect information about your interactions with
the App, including the pages you visit, the features you use, and
the time spent on the App.
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Device Information: We collect information about the device you
use to access the App, including the device model, operating
system, unique device identifiers, and network information.
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Log Information: Our servers automatically record information when
you access or use the App, such as your IP address, browser type,
and usage times.
1.3. Location Information
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We may collect and process information about your location when
you use certain features of the App that require location data.
1.4. Cookies and Tracking Technologies
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We use cookies and similar tracking technologies to track activity
on our App and hold certain information. You can instruct your
browser to refuse all cookies or to indicate when a cookie is
being sent.
2. How We Use Your Information
2.1. To Provide and Improve Our Services
- To create and manage your account.
- To personalize your experience on the App.
- To provide customer support and respond to your inquiries.
- To improve the functionality and performance of our App.
2.2. Communication
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To send you notifications, updates, and promotional materials.
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To inform you about changes to our services and important notices.
2.3. Security
- To protect your account and prevent fraudulent activity.
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To enforce our terms and conditions and comply with legal
obligations.
2.4. Analytics
- To analyze usage trends and preferences.
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To conduct research and gather insights to improve our services.
3. Sharing Your Information
3.1. Service Providers
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We may share your information with third-party service providers
who perform services on our behalf, such as hosting, data
analysis, payment processing, and customer service.
3.2. Legal Requirements
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We may disclose your information if required by law or in response
to legal processes, such as a court order or subpoena.
3.3. Business Transfers
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In the event of a merger, acquisition, or sale of all or a portion
of our assets, your information may be transferred as part of that
transaction.
4. Data Security
We implement appropriate technical and organizational measures to
protect your information against unauthorized access, alteration,
disclosure, or destruction. However, no method of transmission over
the Internet or electronic storage is completely secure, and we
cannot guarantee absolute security.
5. Your Privacy Rights
5.1. Access and Update
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You have the right to access and update your personal information
through your account settings.
5.2. Delete
5.3. Opt-Out
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You can opt-out of receiving promotional communications from us by
following the unsubscribe instructions included in those
communications.
6. Children's Privacy
Our App is not intended for children under the age of 13. We do not
knowingly collect personal information from children under 13. If we
become aware that we have inadvertently received personal
information from a child under 13, we will delete such information
from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify
you of any changes by posting the new Privacy Policy on this page
and updating the "Last Updated" date. Your continued use of the App
after any changes indicates your acceptance of the new Privacy
Policy.
8. SMS Permissions Policy
We require SMS permissions to enhance the security and functionality of the Agrigate App. Below are the specific purposes for which we access SMS data:
8.1. Call-Based OTP Account Verification
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We use SMS permissions to automatically detect and verify OTPs sent to your registered mobile number during login, registration, and account recovery.
This helps ensure a seamless and secure authentication process.
8.2. SMS-Based Financial Transactions and Related Activity
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If you engage in financial transactions through our app, we may access SMS messages to detect and autofill transaction-related OTPs sent by banks and payment providers.
This functionality is limited to financial SMS only and does not access or store personal messages.
8.3. Caller ID, Spam Detection, and Blocking
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The Agrigate App may analyze SMS data to identify spam messages, detect potential fraud, and block unwanted messages.
We do not use this data for marketing purposes or share it with third parties.
9. Data Collection and Security
We do not store, share, or sell SMS data to any third party.
SMS data is used only for the stated functionalities and is processed in compliance with data protection laws.
We implement strict security measures to protect your information from unauthorized access.
10. Your Control and Consent
You can manage SMS permissions via your device settings.
Disabling SMS access may affect OTP autofill and financial transaction verification but will not impact other app functionalities.
11. Contact Us
If you have any questions or concerns about this Privacy Policy,
please contact us at:
Agrigate Network Ltd.
customer-support@agrigate.asia
House no 9, Road 14, Block-k, Baridhara Diplomatic Zone, Dhaka 1212
By using the Agrigate App, you acknowledge that you have read and
understood this Privacy Policy and agree to our collection, use, and
sharing of your information as described herein.
